7 Customer-Facing Technologies to Give You an Advantage

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Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do […]

6 Things You Should Do to Handle Data Privacy Updates

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Once data began going digital, authorities realized a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organizations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting […]

Can your business go green by switching to the cloud?

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Cloud computing has quickly become a popular option for businesses that want to streamline their operations, reduce costs, and become more flexible. But are you swayed by the idea that cloud services are automatically better for the environment? Could the need to do your bit ‘cloud’ your decision-making? Sorry. Bad pun. It’s true that cloud services have environmental benefits compared …
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Windows 8.1 Just Lost All Support. Here’s What You Need to Know

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Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open […]

Charging in public places? Watch out for “juice jacking”

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Airports, hotels, cafés, even shopping malls, offer public charging points where you can boost your phone or laptop battery on the go. They’ve been in the news after the FBI recently tweeted advice to stop using them. Crooks have figured out how to hijack USB ports to install malware and monitoring software onto devices as they charge. The security risk …
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Why You Need to Think Twice Before Using Lensa AI & Other Self-Portrait Apps

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It’s a common theme. You begin seeing these amazing CGI images of your friends on Facebook or Instagram. You think, “How can I make one?” Filters and self-portrait apps have come a long way. You can now make yourself look like Hollywood’s version of a character in the next hit animated film. It still kind […]

Microsoft Forms: One of the Handiest Freebies in Microsoft 365

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Microsoft 365 is one of the most popular cloud platforms in the world, with about 345 million paid seats. Microsoft cloud tools numbers were up 32% in Q3 2022 compared to the previous year. One of the reasons for its continued growth is the suite of cloud tools offered in the service. Users get a […]

Criminals are exploiting AI to create more convincing scams

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One of the many cool things about the new wave of Artificial Intelligence tools is their ability to sound convincingly human. AI chatbots can be prompted to generate text that you’d never know was written by a robot. And they can keep producing it – quickly, and with minimal human intervention. So it’s no surprise that cyber criminals have been …
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